Terms of Service

Last updated: 6/15/2025

1. Acceptance of Terms

Welcome to Loopclips (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our Shopify applications, including:

  • Instagram Feed + Story
  • Loop Shoppable Videos & Reels

By installing, accessing, or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Services

Loopclips provides Shopify applications that enable merchants to integrate and display social media content on their online stores. Our services include:

  • Syncing Instagram feeds, stories, and reels to Shopify stores
  • Importing and displaying TikTok videos on product pages
  • Creating shoppable social media content
  • Analytics and performance tracking
  • Customer support and maintenance

3. Prohibited Activities and Restrictions

You are expressly prohibited from engaging in any of the following activities:

  • Reverse engineering, decompiling, disassembling, or attempting to derive the source code of our services
  • Creating derivative works based on our software or services
  • Attempting to bypass, circumvent, or disable any security features or access controls
  • Using automated tools, bots, or scripts to access or interact with our services
  • Reproducing, duplicating, copying, selling, or reselling any portion of our services
  • Monitoring availability, performance, or functionality for competitive purposes
  • Extracting data through unauthorized means or web scraping
  • Interfering with or disrupting the integrity or performance of our services
  • Attempting to gain unauthorized access to our systems, accounts, or networks
  • Using our services to develop competing products or services

4. Subscription and Payment Terms

4.1 Subscription Plans

We offer various subscription plans with different features and pricing. Subscription fees are billed in advance on a recurring basis according to your chosen plan.

4.2 Payment Processing

Payments may be processed through various payment processors including Shopify's payment system or other third-party payment providers. By subscribing, you authorize us to charge your payment method for all applicable fees through our chosen payment processors.

4.3 Refunds and Cancellations

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period. We reserve the right to provide refunds at our sole discretion and typically provide refunds in most cases where warranted by the circumstances.

4.4 Price Changes

We reserve the right to modify our pricing at any time. However, price changes for existing subscriptions will require your acceptance before taking effect. Continued use of our services after price changes constitutes acceptance of the new pricing.

5. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Display harmful, offensive, or inappropriate content
  • Attempt to circumvent technical limitations
  • Interfere with or disrupt our services
  • Access our services through unauthorized means
  • Use our services for commercial purposes beyond your subscription

6. Social Media Content and Intellectual Property

6.1 Your Content

You retain ownership of your social media content. By using our services, you grant us a limited license to access, process, and display your content as necessary to provide our services.

6.2 Third-Party Content

You are responsible for ensuring you have the right to display any third-party content on your store. This includes user-generated content, influencer posts, and any content you do not own.

6.3 Copyright Compliance

We respect intellectual property rights and expect our users to do the same. We will respond to valid DMCA takedown notices and may suspend accounts that repeatedly infringe on copyrights.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Service Availability and Support

8.1 Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may perform maintenance, updates, or experience technical issues that temporarily affect service availability.

8.2 Customer Support

We provide customer support through email and our support portal. Support availability and response times may vary based on your subscription plan.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOOPCLIPS, OR ANY NAME UNDER IT OR RELATED TO IT OR THE PARENT LEGAL ENTITY OR ANY OF ITS' APPS OR FOUNDERS, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to defend, indemnify, and hold harmless Loopclips and its officers, directors, employees, and agents from any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

11. Termination

We may suspend or terminate your access to our services at any time for any reason, including violation of these Terms. Upon termination, your right to use our services will cease immediately, and we may delete your data according to our data retention policy.

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

13. Changes to Terms

We may modify these Terms at any time by posting the updated Terms on our website and updating the “Last updated” date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at info@loopclips.com